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Due to high demand, delivery lead times may be extended to twice the advertised timeframe. Please call us on 01547 530419 if you have any queries regarding delivery timescales.



Safe Shopping Online
Stay Safe Onlinekeeping you safe

Safe Shopping Online

We Practice Safe Shopping

We know that giving your credit card details out over the internet is difficult, that’s why we use SagePay to handle all our payment transactions. SagePay is a secure payment system and by using this payment method we can ensure that your card details are handled only by SagePay and your card provider; Hornsey Steels do not see your card information - we only receive payment notifications from SagePay.

We use SagePay as our preferred online payment processor because SagePay provides a seamless checkout experience for our customers, no matter how or where you're purchasing, and provides critical features such as fraud prevention, enhanced CCV verification along with a safe and recognised brand reputation.

Our website as a whole is safe and secure, and this is easily recognised by checking in the address bar at the top of the page - look for the padlock symbol () which confirms the site is secured using the latest encryption technology. Click the padlock icon and you'll see a message confirming the site is secure and that it is safe to enter card information (even though we don't take your card info via our network).

If you have any queries about using your card to make payments, our general security or any other payment related issue then please do not hesitate to give us a call on 01547 530419.

Helpful Tips to Stay Safe Shopping Online

Keep your software up to date

You are much more at risk from hackers if your software isn’t up to date – security updates fix potential loopholes that hackers use to get into your device.

Before you embark on your online shopping spree, make sure you’ve updated your operating system (Windows, macOS, Android, iOS), your antivirus software and your browser, or the app you’re planning to use.

Use strong passwords

Have a separate, strong password for every single account you have with a retailer. Don’t reuse passwords, and avoid using a system for your passwords (such as adding a number or a code to a common password for different sites). We have more detailed advice on how to create secure passwords at https://computing.which.co.uk/hc/en-gb/articles/360000818025-How-to-create-secure-passwords.

This advice is important all year round, but it’s doubly important at this time of year. And the best thing you can do to keep scammers away from your passwords is to start using a password manager.

Use separate email addresses

It’s worth having a separate email address for setting up and managing online accounts. Not only does it keep your personal or work inbox clear of notifications and potential spam, it also means you keep important information, such as work documents and family emails, separate from newsletters and emails telling you that a delivery is on its way.

Also, should the email address associated with your online shopping accounts be compromised, then your sensitive data remains safe in your other inbox.

making payments online

It’s a good idea to use a credit card rather than a debit card when you’re shopping online, and ideally use one with a low credit limit so that if the details of your card do get compromised, the damage that can be done by a high-spending hacker before you can block the card is limited. Also, using a credit card gives you more protection if a retailer goes bust or the goods don’t arrive or are faulty. Keep a sharp eye on your statements and alert your card issuer if you spot anything you don’t recognise.

Also considering using PayPal if it’s offered as a means of making a payment: PayPal offers dispute resolution processes, and it also means that the seller won’t see your card details. Never pay by direct bank transfer.

be careful of public wi-fi

Avoid using public wi-fi if you can: you’re at risk from ‘evil twin’ websites set up by hackers to intercept passwords and credit card details, and you’ve got no guarantees that whoever set up the public wi-fi hotspot did so in a way that makes it secure and protects you.

If you must use public wi-fi to do online shopping, consider using a VPN (virtual private network). A VPN sets up a private, encrypted and secure link between your device and the website, stopping hackers from intercepting your data and also protecting your privacy. And it’s best to use a paid-for VPN: free ones can be slow or insecure.

the padlock icon

You’ll see a lot of advice to only use a website that displays a padlock – which can be green – in the address bar, and that remains in force. However, there are two things to be aware of here: first, the padlock only tells you that the website is encrypted, and that it’s sending your details, such as your password and card details, from your device to its servers securely. It doesn’t tell you anything about the authenticity or trustworthiness of the people behind the website: hackers can create secure websites, too.

Also, the notification is changing: Google’s Chrome browser is moving towards warning you if a website is not secure rather than telling you that it is secure, and other browsers will soon be doing the same. So look for either the green padlock, or for a warning that the site you’re visiting isn’t secure before you type in your details.

To discuss your security and how we handle your payments, contact our management team on 01547 530419, or email info@hornseysteels.co.uk where we'll be pleased to run through things with you.