× Important Delivery Info!
Due to high demand, delivery lead times may be extended to twice the advertised timeframe. Please call us on 01547 530419 if you have any queries regarding delivery timescales.
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Delivery Info

Your Delivery Options...

We offer two types of delivery - our standard delivery service and Royal Mail's signed-for postal service. It's really easy to determine which shipping (or collection) method is most likely, based on the following:

Standard Delivery

If your order consists of any type of sheeting (roof & wall), flashings or trims then we'll deliver using our own vehicles. We aim to deliver products as soon as possible which will be around 7-10 days for England / Wales and 14-21 days for Scotland Mainland. You can learn more about our standard delivery service and the cost, by clicking the link below.

Royal Mail Delivery

If your order does not contain any of the above then we'll usually send it via Royal Mail. This will usually include accessories, fixings and the like unless you add these to a sheeting or cladding order in which case we'll deliver everything together. You can learn more about our postal delivery service and the cost, by clicking the link below.

Collection in Person

We offer a free collection service on every order placed with us. So if you live local, are passing or want to save on delivery costs then it's easy to arrange a collection with us. Just place your order as normal and at checkout choose Collection as your delivery option and we'll give you a call (or send an email) to confirm when your order will be ready for collection. Read More »

Collection of your order will typically be within 3 business days unless you require it faster, in which case please call us to place your order so we can confirm whether we can meet your timescale.

If you live in one of the Delivery Exclusion Zones then unfortunately we are unable to deliver to you, based entirely on your location. In such a situation we won't refuse your order, however you'd need to ring us and manually place it so that we can determine how you will collect your order from us. We can also deliver to the nearest location to you, based on the delivery rates shown below.

Therefore, if you would like to place an order with us and you do happen to live in one of the following excluded postal areas: BT, GV, HS, IM, JE & ZE, please call us on 01547 530419.

Most the products we sell are tailor made to your exact dimensions and radius so if you're in a hurry for something, it's always worth calling us first to check we are able to accommodate you. Click the relevant link below to learn more about that particular delivery method, and remember to also check out the delivery rates link so you know how much it costs!



Standard Delivery Info

When We Deliver Your Order

If your order is made up of any type of sheeting (roof & wall), flashings or trims then we'll usually deliver your order using our own vehicles. Due to the custom sizing available on our roofing products we prefer to use our own vehicles to ensure safe transportation and delivery of your order right to your front door.

Adding accessories or any other fixings / non sheeting products to your sheeting order will be bundled with your sheeting and will usually arrive with your sheeting / cladding in the same delivery. The delivery cost is set, based on the rates shown in the table by clicking the link above, no matter what your order consists of - we use postcode to determine delivery costs on sheeting, cladding and flashing products.

We always do our best to work with your requirements and preferences but we cannot guarantee production or delivery on specific requested or desired dates. However, we will always try to accommodate you so we always ask that if you're unsure of anything to give us a quick call and confirm it beforehand. We'll always keep you updated and informed on your order progress so you'll know roughly when your likely delivery date will occur.

We aim to deliver products as soon as possible which will be around 7-10 days for England / Wales and 14-21 days to Scotland Mainland. You will be notified the day before delivery to confirm a morning or afternoon delivery slot or where unavoidable, a new delivery date instead.

Your order will be carefully loaded and dispatched then expertly delivered by our own professional, and insured drivers who are part of the Hornsey team. This means they'll be there to advise and help ensuring you're happy with the delivery prior to leaving. Plus of course we'll unload your delivery for you, we just ask that a responsible adult is available to handle the delivery; check the order and sign it off.

Delivery Exclusion Zones

We do not deliver to BT, GV, HS, IM, JE & ZE postcodes so you will need to organise your own transport and collect your order, or we can deliver to the closest location possible. If you live in one of these postal areas then call us to manually place your order so we can work together to ensure we can meet any deadlines and vehicle restrictions you may have.


To discuss your delivery requirements, contact our after-sales team on 01547 530419, or email info@hornseysteels.co.uk.


Royal Mail Postage Info

When Royal Mail Delivers

If your order does not contain any roofing sheets, flashings or trims then it'll usually be delivered by Royal Mail or our chosen Courier (ParcelForce, DPD or Yodel). You can expect a faster delivery service as your order is usually processed, packed and despatched within 48 hours from time of ordering (based on being smaller, non-bespoke items). Likewise, our standard delivery exclusion zones do not apply for postal deliveries.

We always do our best to work with your requirements and preferences but we cannot guarantee delivery on specific dates or times; however we'll always work with you to arrange a suitable delivery day although it's worth noting that it's in Royal Mails hands once posted, so during busy postal periods you may see a slight delay in receiving your order.

It is your responsibility to arrange for safe keeping and signing for your delivery. You, or someone on your behalf must be present to check the goods and sign the Royal Mail device (if required).

Order Tracking

When you order online from us you will be able to track the progress of your delivery. To get going just log-in to your account and then within the order summary you'll be able to track your delivery.

The tracking number and shipment status is sent to your account in real-time status for easy reference to track and manage your delivery options.

Delivery Cost

Postal items are charged at £12.50 (+VAT) per order, no matter how many items you order. This means you can order as many individual products as you like and so long as they all form a single order, you'll only be charged one delivery cost.

If for any reason you were charged a different amount via the online checkout then please contact us and we'll investigate the issue on your behalf.

Damaged Products

If when you receive your postal delivery you notice a problem or that the packaging is damaged or not sealed properly then please try and take a photo and get in touch with us so we can investigate and remedy the issue at the earliest opportunity.

Complaints

We'd hate to see you unhappy and really hope that this never occurs as a result of the postal system we use. That being said, we recognise that from time to time things can and do indeed go wrong. Whether it is our fault, or the delivery companies, we'll work with you to get the issue resolved at the earliest opportunity.

We therefore ask that you allow a reasonable period of time from ordering to receiving your delivery before chasing us for an update as the chances are it's in transit and will be with you shortly. You should realistically expect your postal delivery within 5 working days from the day you ordered. If you have not received it in this timeframe then please get in touch with us so we can investigate what's going on.


Postal items normally includes all products excluding roof sheets and flashings. You can order as many items as you like and so long as it forms part of the same order, you will only be charged one delivery fee. Contact our sales team on 01547 530419, or email info@hornseysteels.co.uk if you have a specific delivery enquiry or complaint.


Shipping & Postage Rates

How Much Your Delivery Costs

We've made it really easy for you to find out how much delivery will cost. You can either scroll down the list below which has all the postal areas within the UK or alternatively, and much quicker - just start typing your postcode in the box below and as you type you'll see a list of relevant rates to your address.

We do not deliver to BT, GV, HS, IM, JE & ZE postcodes so you will need to organise your own transport or we can deliver to the closest location possible. If you live in one of these postal areas then call us on 01547 530419 to manually place your order and arrange suitable collection.

Post Code Postal Area Standard Delivery Postal Delivery
AB Aberdeen £250.00 £12.50
AL St Albans £75.00 £12.50
B Birmingham £50.00 £12.50
BA Bath £75.00 £12.50
BB Blackburn £100.00 £12.50
BD Bradford £100.00 £12.50
BH Bournemouth £75.00 £12.50
BL Bolton £75.00 £12.50
BN Brighton £75.00 £12.50
BR Bromley £150.00 £12.50
BS Bristol £75.00 £12.50
CA Carlisle £125.00 £12.50
CB Cambridge £100.00 £12.50
CF Cardiff £75.00 £12.50
CH Chester £75.00 £12.50
CM Chelmsford £100.00 £12.50
CO Colchester £100.00 £12.50
CR Croydon £150.00 £12.50
CT Canterbury £125.00 £12.50
CV Coventry £75.00 £12.50
CW Crewe £75.00 £12.50
DA Dartford £150.00 £12.50
DD Dundee £250.00 £12.50
DE Derby £75.00 £12.50
DG Dumfries and Galloway £150.00 £12.50
DH Durham £125.00 £12.50
DL Darlington £125.00 £12.50
DN Doncaster £100.00 £12.50
DT Dorchester £75.00 £12.50
DY Dudley £50.00 £12.50
E East London £150.00 £12.50
EC East Central London £150.00 £12.50
EH Edinburgh £150.00 £12.50
EN Enfield £150.00 £12.50
EX Exeter £125.00 £12.50
FK Falkirk £150.00 £12.50
FY Blackpool £100.00 £12.50
G Glasgow £150.00 £12.50
GL Gloucester £75.00 £12.50
GU Guildford £75.00 £12.50
HA Harrow £150.00 £12.50
HD Huddersfield £100.00 £12.50
HG Harrogate £100.00 £12.50
HP Hemel Hempstead £75.00 £12.50
HR1 Hereford £25.00 £12.50
HR2 Hereford £25.00 £12.50
HR3 Hereford £25.00 £12.50
HR4 Hereford £25.00 £12.50
HR5 Hereford £25.00 £12.50
HR6 Hereford £25.00 £12.50
HR7 Hereford £25.00 £12.50
HR8 Hereford £37.50 £12.50
HR9 Hereford £37.50 £12.50
HU Hull £100.00 £12.50
HX Halifax £100.00 £12.50
IG Ilford £150.00 £12.50
IP Ipswich £125.00 £12.50
IV Inverness £350.00 £12.50
KA Kilmarnock / Ayr £150.00 £12.50
KT Kingston upon Thames £150.00 £12.50
KW Kirkwall £350.00 £12.50
KY Kirkcaldy £150.00 £12.50
L Liverpool £75.00 £12.50
LA Lancaster £100.00 £12.50
LD1 Llandrindod Wells £37.50 £12.50
LD2 Llandrindod Wells £37.50 £12.50
LD3 Llandrindod Wells £37.50 £12.50
LD4 Llandrindod Wells £37.50 £12.50
LD5 Llandrindod Wells £37.50 £12.50
LD6 Llandrindod Wells £37.50 £12.50
LD7 Llandrindod Wells £25.00 £12.50
LD8 Llandrindod Wells £25.00 £12.50
LE Leicester £75.00 £12.50
LL Llandudno £50.00 £12.50
LN Lincoln £100.00 £12.50
LS Leeds £100.00 £12.50
LU Luton £75.00 £12.50
M Manchester £75.00 £12.50
ME Medway £125.00 £12.50
MK Milton Keynes £75.00 £12.50
ML Motherwell £150.00 £12.50
N North London £150.00 £12.50
NE Newcastle upon Tyne £125.00 £12.50
NG Nottingham £75.00 £12.50
NN Northampton £75.00 £12.50
NP Newport £75.00 £12.50
NR Norwich £125.00 £12.50
NW North West London £150.00 £12.50
OL Oldham £75.00 £12.50
OX Oxford £75.00 £12.50
PA Paisley £250.00 £12.50
PE Peterborough £100.00 £12.50
PH Perth £250.00 £12.50
PL Plymouth £250.00 £12.50
PO Portsmouth £75.00 £12.50
PR Preston £100.00 £12.50
RG Reading £75.00 £12.50
RH Redhill £75.00 £12.50
RM Romford £150.00 £12.50
S Sheffield £100.00 £12.50
SA Swansea £75.00 £12.50
SE South East London £150.00 £12.50
SG Stevenage £75.00 £12.50
SK Stockport £75.00 £12.50
SL Slough £75.00 £12.50
SM Sutton / Morden £150.00 £12.50
SN Swindon £75.00 £12.50
SO Southampton £75.00 £12.50
SP Salisbury / Salisbury Plain £75.00 £12.50
SR Sunderland £125.00 £12.50
SS Southend-on-Sea £100.00 £12.50
ST Stoke-on-Trent £50.00 £12.50
SW South West London £150.00 £12.50
SY1 Shrewsbury £25.00 £12.50
SY2 Shrewsbury £25.00 £12.50
SY3 Shrewsbury £25.00 £12.50
SY4 Shrewsbury £25.00 £12.50
SY5 Shrewsbury £25.00 £12.50
SY6 Shrewsbury £25.00 £12.50
SY7 Shrewsbury £25.00 £12.50
SY8 Shrewsbury £25.00 £12.50
SY9 Shrewsbury £25.00 £12.50
SY10 Shrewsbury £37.50 £12.50
SY11 Shrewsbury £37.50 £12.50
SY12 Shrewsbury £37.50 £12.50
SY13 Shrewsbury £37.50 £12.50
SY14 Shrewsbury £37.50 £12.50
SY15 Shrewsbury £37.50 £12.50
SY16 Shrewsbury £37.50 £12.50
SY17 Shrewsbury £37.50 £12.50
SY18 Shrewsbury £37.50 £12.50
SY19 Shrewsbury £37.50 £12.50
SY20 Shrewsbury £37.50 £12.50
SY21 Shrewsbury £37.50 £12.50
SY22 Shrewsbury £37.50 £12.50
SY23 Shrewsbury £37.50 £12.50
SY24 Shrewsbury £37.50 £12.50
SY25 Shrewsbury £37.50 £12.50
TA Taunton £125.00 £12.50
TD Tweeddale £150.00 £12.50
TF Telford £37.50 £12.50
TN Tunbridge Wells £125.00 £12.50
TQ Torquay £250.00 £12.50
TR Truro £250.00 £12.50
TS Teesside £125.00 £12.50
TW Twickenham £150.00 £12.50
UB Southall / Uxbridge £150.00 £12.50
W West London £150.00 £12.50
WA Warrington £75.00 £12.50
WC Western Central London £150.00 £12.50
WD Watford £150.00 £12.50
WF Wakefield £100.00 £12.50
WN Wigan £75.00 £12.50
WR Worcester £50.00 £12.50
WS Walsall £50.00 £12.50
WV Wolverhampton £50.00 £12.50
YO York £100.00 £12.50


To discuss your delivery requirements, contact our after-sales team on 01547 530419, or email info@hornseysteels.co.uk.